TABITHA + CO™ inc.
TABITHA + CO™ INC. (“we”, “us”) respects your privacy. This Privacy Policy governs TABITHA + CO™ INC. 's Website, (https://www.tabithaco.ca/) (“Website”) and the products and services (collectively the "Offerings"), available through our Website. This Privacy Policy describes how we collect, retain use and disclose personal information.
We recognize the importance of obtaining consent where required by law for collection, retention, use and disclosure of personal information.
If you have any questions about our use of personal information, please see the contact particulars for our Privacy Officer at the end of this Privacy Policy.
WHAT CONSTITUTES PERSONAL INFORMATION
Personal information is any information about an identifiable individual, but may not include certain business contact information used for employment, business, or professional purposes.
CONSENT AND WITHDRAWAL
TABITHA + CO™ INC. shall seek your consent to collect, retain, use and share your personal information, to the extent required by law. We assume that you consent to the collection, retention, use and sharing of your personal information, as permitted by law, if you choose to provide such personal information to us for reasonable purposes associated with our Offerings. You can withdraw your consent at any time by contacting our Privacy Officer as indicated at the end of this Policy.
PERSONAL INFORMATION WE COLLECT
When you use our Offerings, we may collect the following types of personal information:
A. Information You Provide to Us
Basic Information
Some personal information is required to access and provide our Offerings, such as your name, email address, shipping information, and your telephone number. You may also choose to provide other types of information through special requests.
Payment Information
TABITHA + CO™ INC. requires payments by debit or credit card, or through other online means of payment made available, on our online platform. In the course of processing the payments, you will be required to provide certain information for identification and verification, such as your name, credit/debit card number, card expiration date, and 3 digit security code, or any other related banking details.
B. Information We Receive From Your Use of Our Devices and Other Offerings
When you view and/or use our Offerings, we receive usage data. This includes information about your interaction with the Offerings; for example, Offerings you view, content you search, Offerings you add to the cart and any other related activity on our Website.
We also collect data about the devices and computers you use to access the Offerings, including IP addresses, browser type, language, operating system, mobile device information (including device and application identifiers), pages of the Website visited, location (depending on the permissions you have granted us), and cookie information.
HOW WE USE INFORMATION
We use the personal information we collect for the following purposes:
A. Provide and Maintain the Offerings
We use the personal information we collect to deliver the Offerings to you. For example, we need to use your information to deliver the products ordered on our Website and to give you any required customer support.
B. Improve, Personalize, and Develop the Offerings
We may also use the information we collect to improve and personalize the Offerings and to develop new ones. We may also convert some of the raw data collected into statistics or other forms of analytical data to drive functions such as marketing, customer acquisition, monitoring product demand, etc. We may also use the information to troubleshoot and protect the Website and its pages against errors; perform data analysis and testing; conduct research and surveys; and develop new features for the operation of our Website.
C. Communicate With You
We use your information when needed to send notifications about your orders/products purchased and respond to you when you contact us. We also use your information to promote new Offerings and events that we think could interest you.
You can control marketing communications and most service notifications by using the unsubscribe function embedded in these communications located in the bottom footer. However, using the unsubscribe function may prevent our communications from reaching you.
D. Promote Safety and Security
We may also use the information we collect to promote the safety and security of users while accessing our Website. For example, we may use the information to authenticate users, facilitate secure payments, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce our terms and policies.
COOKIES
Our Website uses cookies to understand how this Website is used and in order to help us improve your overall online experience. Cookies are files which are stored on your computer or device after you visit a Website. Except for strictly necessary cookies (as described below), most of the cookies on our Websites expire at the end of your current session on our Website. However, some of our cookies have an extended lifespan which may be brief or last for longer periods. Some of our cookies are persistent and will never expire.
We may use the following categories of cookies on our Website:
Strictly Necessary – These cookies are necessary for the Website to function (for example, for effective communication or security) and cannot be switched off in our systems. These cookies are usually only set in response to actions made by you which amount to a request for services. You can set your browser to block or alert you about these cookies, but some parts of this Website will then not work, such as: remembering your search settings; and remembering if you have accepted our Privacy Policy and any applicable Terms of Use.
Visitor Statistics and Performance – At our Website we use cookies to collect aggregate information and statistics from our Website regarding visitors, length of time of visit, date of visit, bandwidth used, pages viewed and sites visited before and after leaving our site. Personally identifiable information is NOT directly linked to this information, such as name, address, email and telephone number.
Website Preferences – These cookies are used to provide services or remember settings to enhance your visit; for example, text size or other preferences. The information these cookies collect is anonymous and does not enable us to track your browsing activity on other websites. By using our Website, you agree that we can place these types of cookies on your device.
If you'd prefer to restrict, block or delete cookies from our Website, you can use your browser settings to do this. If you choose to disable all cookies, we cannot guarantee the performance of our Website and some features may not work as expected. Here are cookie examples of changing cookie settings in Edge, Chrome and Safari.
HOW INFORMATION IS SHARED
We do not share your personal information except in the limited circumstances described below.
A. When You Agree or Direct Us to Share
You may also authorize us to share your information with others. Please remember that their use of your information will be governed by their privacy policies and terms. TABITHA + CO™ INC. will not be liable for any losses or damages due to the breach of privacy, in respect of information agreed to or directed to be shared.
B. For External Processing
We transfer information to our corporate affiliates, service providers, and other partners who process it for us, based on our instructions, and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. These partners provide us with services globally, including for customer support, information technology, payment processing, sales, marketing, data analysis, research, and surveys.
In addition, we may share aggregated information (i.e. raw data) with parties such as our partners, marketing agencies or advertisers. The information however, shall not contain Personal Information, relatable to individual Users.
Please be aware that our Website may include links to third party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you (via cookies, plug-ins or otherwise). If you follow a link to a third party website or engage a third party, please note that the policies of these third parties shall govern your interactions and any data collected. TABITHA + CO™ INC. does not accept any responsibility or liability for their collection, retention, use or implementation of their privacy policies. We do not control these third party websites, and encourage you to read the privacy policy of every website you visit.
C. For Legal Reasons or to Prevent Harm
We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Offerings or the physical safety of any person.
In respect of such disclosure required, we generally notify you of any legal process seeking access to your information, such as search warrants, court orders, or subpoenas, unless we are prohibited by law from doing so. In cases where a court order specifies a non-disclosure period, we provide delayed notice after the expiry of the non-disclosure period. We may not provide notice in situations which may be exigent or counterproductive circumstances, emergency situations involving a danger of death or serious physical injury to a person and the like.
We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We may disclose such information publicly and to third parties, for example, in public reports about use of our Offerings, and to our business partners.
If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and will notify our affected customers upon transferring any personal information to a new entity or as otherwise required by law.
EDITING OR DELETING DATA
If you object to the use or sharing of your information, you may notify us by contacting our Privacy Officer as indicated in this Privacy Policy.
If you are seeking access to certain information, please be aware that TABITHA + CO™ INC. may not be able to provide access to information that is protected by lawyer-client privilege, constitutes confidential commercial information, was collected in respect of the investigation of a breach of an agreement or of law, or is generated in respect of dispute resolution, or that otherwise may be withheld as permitted or required by law.
PERSONAL INFORMATION RETENTION
We keep information about you and your use of the Offerings for as long as necessary for our legitimate business interests, for legal reasons, and to prevent harm, including as described above in this Privacy Policy.
INFORMATION SECURITY
The security of your personal information is important to us, and we use various technical, contractual, administrative, and physical security measures to protect personal information that you provide to us. We instruct our service providers and personnel to comply with privacy laws and with this Privacy Policy. We strive to regularly improve the security of personal information that you may provide to us through our Website or via other means, but please note that there is no method of transmitting or storing data that is 100% secure. We may use service providers in Canada, the United States and elsewhere, it is always possible that, despite our safeguards, your information may be accessible to law enforcement and national security authorities of such jurisdictions.
INTERNATIONAL OPERATIONS AND DATA TRANSFERS
We operate internationally and may transfer information to the other countries for the purposes described in this Privacy Policy. Please note that these countries may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of Canada. You agree to this risk when you access our Offerings.
LINKS AND OTHER ASSOCIATED SITES/PLATFORMS
Our site and platforms may contain links to other sites and platforms. We do not endorse or otherwise accept responsibility for the content or privacy policies of these sites and platforms. You should carefully review the privacy statements and other terms of use for such sites and platforms, since these other sites and platforms may collect, use and disclose personal information in a very different manner from TABITHA + CO™ INC..
WHERE AND HOW TO CONTACT US
If you wish to file a complaint, make an inquiry regarding or obtain access to your personal information that we may hold, or have questions about our policies and practices with respect to our service providers, including any collection, use, disclosure or storage of personal information by our service providers in certain territories, please contact us via email:
Privacy Officer: Tabitha Co
Email: [email protected]
CHANGES TO THIS PRIVACY POLICY
We regularly review our Privacy Policy and procedures, and this Privacy Policy may be changed from time to time. Please check back often so you will be aware of any changes to the Privacy Policy.
We recognize the importance of obtaining consent where required by law for collection, retention, use and disclosure of personal information.
If you have any questions about our use of personal information, please see the contact particulars for our Privacy Officer at the end of this Privacy Policy.
WHAT CONSTITUTES PERSONAL INFORMATION
Personal information is any information about an identifiable individual, but may not include certain business contact information used for employment, business, or professional purposes.
CONSENT AND WITHDRAWAL
TABITHA + CO™ INC. shall seek your consent to collect, retain, use and share your personal information, to the extent required by law. We assume that you consent to the collection, retention, use and sharing of your personal information, as permitted by law, if you choose to provide such personal information to us for reasonable purposes associated with our Offerings. You can withdraw your consent at any time by contacting our Privacy Officer as indicated at the end of this Policy.
PERSONAL INFORMATION WE COLLECT
When you use our Offerings, we may collect the following types of personal information:
A. Information You Provide to Us
Basic Information
Some personal information is required to access and provide our Offerings, such as your name, email address, shipping information, and your telephone number. You may also choose to provide other types of information through special requests.
Payment Information
TABITHA + CO™ INC. requires payments by debit or credit card, or through other online means of payment made available, on our online platform. In the course of processing the payments, you will be required to provide certain information for identification and verification, such as your name, credit/debit card number, card expiration date, and 3 digit security code, or any other related banking details.
B. Information We Receive From Your Use of Our Devices and Other Offerings
When you view and/or use our Offerings, we receive usage data. This includes information about your interaction with the Offerings; for example, Offerings you view, content you search, Offerings you add to the cart and any other related activity on our Website.
We also collect data about the devices and computers you use to access the Offerings, including IP addresses, browser type, language, operating system, mobile device information (including device and application identifiers), pages of the Website visited, location (depending on the permissions you have granted us), and cookie information.
HOW WE USE INFORMATION
We use the personal information we collect for the following purposes:
A. Provide and Maintain the Offerings
We use the personal information we collect to deliver the Offerings to you. For example, we need to use your information to deliver the products ordered on our Website and to give you any required customer support.
B. Improve, Personalize, and Develop the Offerings
We may also use the information we collect to improve and personalize the Offerings and to develop new ones. We may also convert some of the raw data collected into statistics or other forms of analytical data to drive functions such as marketing, customer acquisition, monitoring product demand, etc. We may also use the information to troubleshoot and protect the Website and its pages against errors; perform data analysis and testing; conduct research and surveys; and develop new features for the operation of our Website.
C. Communicate With You
We use your information when needed to send notifications about your orders/products purchased and respond to you when you contact us. We also use your information to promote new Offerings and events that we think could interest you.
You can control marketing communications and most service notifications by using the unsubscribe function embedded in these communications located in the bottom footer. However, using the unsubscribe function may prevent our communications from reaching you.
D. Promote Safety and Security
We may also use the information we collect to promote the safety and security of users while accessing our Website. For example, we may use the information to authenticate users, facilitate secure payments, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce our terms and policies.
COOKIES
Our Website uses cookies to understand how this Website is used and in order to help us improve your overall online experience. Cookies are files which are stored on your computer or device after you visit a Website. Except for strictly necessary cookies (as described below), most of the cookies on our Websites expire at the end of your current session on our Website. However, some of our cookies have an extended lifespan which may be brief or last for longer periods. Some of our cookies are persistent and will never expire.
We may use the following categories of cookies on our Website:
Strictly Necessary – These cookies are necessary for the Website to function (for example, for effective communication or security) and cannot be switched off in our systems. These cookies are usually only set in response to actions made by you which amount to a request for services. You can set your browser to block or alert you about these cookies, but some parts of this Website will then not work, such as: remembering your search settings; and remembering if you have accepted our Privacy Policy and any applicable Terms of Use.
Visitor Statistics and Performance – At our Website we use cookies to collect aggregate information and statistics from our Website regarding visitors, length of time of visit, date of visit, bandwidth used, pages viewed and sites visited before and after leaving our site. Personally identifiable information is NOT directly linked to this information, such as name, address, email and telephone number.
Website Preferences – These cookies are used to provide services or remember settings to enhance your visit; for example, text size or other preferences. The information these cookies collect is anonymous and does not enable us to track your browsing activity on other websites. By using our Website, you agree that we can place these types of cookies on your device.
If you'd prefer to restrict, block or delete cookies from our Website, you can use your browser settings to do this. If you choose to disable all cookies, we cannot guarantee the performance of our Website and some features may not work as expected. Here are cookie examples of changing cookie settings in Edge, Chrome and Safari.
HOW INFORMATION IS SHARED
We do not share your personal information except in the limited circumstances described below.
A. When You Agree or Direct Us to Share
You may also authorize us to share your information with others. Please remember that their use of your information will be governed by their privacy policies and terms. TABITHA + CO™ INC. will not be liable for any losses or damages due to the breach of privacy, in respect of information agreed to or directed to be shared.
B. For External Processing
We transfer information to our corporate affiliates, service providers, and other partners who process it for us, based on our instructions, and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures. These partners provide us with services globally, including for customer support, information technology, payment processing, sales, marketing, data analysis, research, and surveys.
In addition, we may share aggregated information (i.e. raw data) with parties such as our partners, marketing agencies or advertisers. The information however, shall not contain Personal Information, relatable to individual Users.
Please be aware that our Website may include links to third party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you (via cookies, plug-ins or otherwise). If you follow a link to a third party website or engage a third party, please note that the policies of these third parties shall govern your interactions and any data collected. TABITHA + CO™ INC. does not accept any responsibility or liability for their collection, retention, use or implementation of their privacy policies. We do not control these third party websites, and encourage you to read the privacy policy of every website you visit.
C. For Legal Reasons or to Prevent Harm
We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Offerings or the physical safety of any person.
In respect of such disclosure required, we generally notify you of any legal process seeking access to your information, such as search warrants, court orders, or subpoenas, unless we are prohibited by law from doing so. In cases where a court order specifies a non-disclosure period, we provide delayed notice after the expiry of the non-disclosure period. We may not provide notice in situations which may be exigent or counterproductive circumstances, emergency situations involving a danger of death or serious physical injury to a person and the like.
We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We may disclose such information publicly and to third parties, for example, in public reports about use of our Offerings, and to our business partners.
If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and will notify our affected customers upon transferring any personal information to a new entity or as otherwise required by law.
EDITING OR DELETING DATA
If you object to the use or sharing of your information, you may notify us by contacting our Privacy Officer as indicated in this Privacy Policy.
If you are seeking access to certain information, please be aware that TABITHA + CO™ INC. may not be able to provide access to information that is protected by lawyer-client privilege, constitutes confidential commercial information, was collected in respect of the investigation of a breach of an agreement or of law, or is generated in respect of dispute resolution, or that otherwise may be withheld as permitted or required by law.
PERSONAL INFORMATION RETENTION
We keep information about you and your use of the Offerings for as long as necessary for our legitimate business interests, for legal reasons, and to prevent harm, including as described above in this Privacy Policy.
INFORMATION SECURITY
The security of your personal information is important to us, and we use various technical, contractual, administrative, and physical security measures to protect personal information that you provide to us. We instruct our service providers and personnel to comply with privacy laws and with this Privacy Policy. We strive to regularly improve the security of personal information that you may provide to us through our Website or via other means, but please note that there is no method of transmitting or storing data that is 100% secure. We may use service providers in Canada, the United States and elsewhere, it is always possible that, despite our safeguards, your information may be accessible to law enforcement and national security authorities of such jurisdictions.
INTERNATIONAL OPERATIONS AND DATA TRANSFERS
We operate internationally and may transfer information to the other countries for the purposes described in this Privacy Policy. Please note that these countries may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of Canada. You agree to this risk when you access our Offerings.
LINKS AND OTHER ASSOCIATED SITES/PLATFORMS
Our site and platforms may contain links to other sites and platforms. We do not endorse or otherwise accept responsibility for the content or privacy policies of these sites and platforms. You should carefully review the privacy statements and other terms of use for such sites and platforms, since these other sites and platforms may collect, use and disclose personal information in a very different manner from TABITHA + CO™ INC..
WHERE AND HOW TO CONTACT US
If you wish to file a complaint, make an inquiry regarding or obtain access to your personal information that we may hold, or have questions about our policies and practices with respect to our service providers, including any collection, use, disclosure or storage of personal information by our service providers in certain territories, please contact us via email:
Privacy Officer: Tabitha Co
Email: [email protected]
CHANGES TO THIS PRIVACY POLICY
We regularly review our Privacy Policy and procedures, and this Privacy Policy may be changed from time to time. Please check back often so you will be aware of any changes to the Privacy Policy.